Category: Brought positive changes to society and/or the company; Contributed to the overall development and image of Estonian retail.
Selver was the first in Estonia to extend its e-store home delivery service nationwide (covering all counties, including the larger islands). As a result of the rapid expansion, Selver now employs over 100 couriers and serves Estonian customers daily with nearly 60 specially refrigerated and frozen delivery vans. With this, Selver is the undisputed market leader in Estonian online grocery. Picking and delivery hubs were set up in 11 different Selver stores across Estonia, further integrating the e-store with brick-and-mortar retail and making it an everyday part of the work in regular stores.
This very rapid expansion of an essential service took place in the middle of the COVID crisis, when demand was high not only in major cities but everywhere, even in the smallest villages across Estonia. The hypermarket's rich assortment (over 11,000 products) is now available to all Estonian residents.
The Merchants' Association and its members. Variable-hours contracts pilot project in retail
Category: Brought positive changes to society and/or the company; Stood out for caring for employees and improving working conditions.
Together with its members, the Merchants' Association represented the retail sector in five-way negotiations with social partners and the state, as a result of which Estonia will now spend the next two years piloting variable-hours contracts specifically in retail. Variable-hours contracts are employment contracts in which a range of working hours is agreed instead of a fixed number. This guarantees employees a workload that suits them, while giving the employer a simple way to offer additional hours. The decision whether to take on extra hours rests with the employee.
If successful, the variable-hours contracts pilot will hopefully also help modernise and add flexibility to employment relationships in other sectors.
The winner of the Retail Deed of the Year will be announced on 6 October 2021 at the Retail Annual Congress.
PHOTO: Presentation of the Retail Deed of the Year 2020 award to Maxima Eesti
Author: Raul Mee